Experience the power of Upshop

Simplified, smarter, more connected SaaS-based solutions for retailers and associates

Upshop is a leading SaaS platform that helps food retailers streamline forecasting, ordering, production, and inventory optimization. Our unified platform simplifies associate tasks, connecting Fresh, Center, DSD, and eCommerce operations. Trusted by 450+ retailers in 50,000+ stores worldwide.

Revolutionizing Store Operations with Smarter, Unified Solutions

At Upshop, we’re redefining store operations with technology that simplifies tasks, connects associates, and drives measurable results. Our vision is to help retailers boost efficiency, increase sales, and enhance shopper satisfaction with smarter, unified solutions.

Mike Sanders
Chief Executive Officer

Veni Garg
Chief Product Officer

Mark Hawthorne
Chief Innovation and Strategy Officer

Patrick Eichen
Chief Operating Officer

Patrick Leung
Chief Financial Officer

Ryan Voorhees
Chief Transformation Officer

Sarah Sandberg
Chief Customer Officer

Will Hansmann
Chief Technology Officer

Xavier Gonzalex
Chief Marketing Officer

Lauren Kennedy
SVP, Strategic Accounts

Susana Klotz
SVP, North American Sales

Carrie Quigley
SVP, Professional Services

Joe Smirlies
SVP, Product

Pete Caito
SVP, Product

Martin Grådal
VP of Engineering, Sustainability

Kristoffer Hagstedt
Managing Director, Europe

Laura Morgan
VP, Success Engineering

Steve Henry
VP, Implementation

Progressive Grocer: 2025 Impact Awards

Upshop has been recognized for the third consecutive year by Progressive Grocer with the Impact Award: Grocery for Good, in the Sustainability/Resource Conservation category. This award highlights Upshop’s role in helping retailers reduce food waste and operate more sustainably through AI-powered ordering, digital production planning, expiration tracking, smart markdowns, and built-in donation tools. Retailers using Upshop have achieved significant results, including up to a 36% reduction in bakery and deli waste and 56–71% diversion of short-dated products from landfills, demonstrating how smarter operations can deliver both business and community impact.

Festival Foods: 2024 Business Partner of the Year

We’re honored to be named Festival Foods’ Business Partner of the Year, the first non-CPG company to ever receive this award. This recognition isn’t just about technology, it’s about true partnership. Together, we’re solving real challenges, driving continuous improvement, and making an impact where it matters most.

Progressive Grocer: 2024 Impact Awards

The grocery industry plays a pivotal role in advancing environmental, social, and governance (ESG) efforts, as highlighted by Progressive Grocer’s 2024 Impact Awards. Upshop’s total store operations app embodies this commitment by streamlining tasks, improving communication, and connecting associates across the store. By assigning tasks efficiently and synchronizing workflows, the app minimizes training demands while providing managers and corporate teams with unparalleled visibility and operational efficiency.

Canadian Grocer: 2024 Impact Awards-Sustainability

Grocers are eager to tackle food waste but often struggle with effective solutions. Upshop’s AI-powered platform helps retailers address sustainability challenges across the supply chain. It optimizes inventory, forecasts demand, and reduces excess food. Upshop’s markdown and expiry management help sell products before spoilage, while donation solutions redistribute surplus food.

Progressive Grocer: 2023 Impact Awards

Upshop’s Total Store Operations Platform connects all grocery departments, optimizing inventory and reducing waste with AI-driven forecasting. Its Fresh Operations solution has cut waste by 35%, with a 26% reduction in production planning and 36% in bakery and deli waste. Expiration Date Management diverts up to 71% of expiring products, often reaching 100% with donations.

450+ retailers

55,000+ stores

35+ countries

Take Upshop for a spin

Get hands-on with our platform and explore powerful features that can transform your store's profitability.

Fresh 360

Predict, prep, price, and label with precision

Forecast Accurately: Reduce waste and out-of-stocks with demand forecasting and just-in-time ordering
Produce Efficiently: Keep top sellers fresh with guided workflows and scheduling
Customize Seamlessly: Simplify custom orders with an app for catering and marketplace integrations

Inventory 360

Real-time inventory accuracy from back door to balance sheet

Automate Replenishment: One app for fresh, center store, and DSD with unified workflows and insights
Maximize Visibility: Forecast demand daily by item and store with real-time updates, not old trends
Save Labor and Time: Simplify ops with computer-generated orders, reducing manual work for teams

Commerce 360

One cart, one experience, from custom orders to fulfillment and delivery

Optimize Order Management: Centralize orders and streamline staging with real-time chat for substitutions
Inventory Visibility: Ensure availability and freshness with real-time omnichannel inventory
Enhance Your Workforce: Outsource order picking, packing, and staging to third-party marketplaces and reduce labor costs

Waste 360

End-to-end control of shrink, markdowns, and donations

Freshness First: Minimize waste and maximize freshness with real-time demand and expiry tracking
Action with Impact: Optimize markdowns and donations while balancing profitability and sustainability
Engage Your Employees: Drive in-store execution with analytics and gamified dashboards

Compliance 360

Connected food safety, traceability, and compliance in real time

Track Freshness: Capture key data for traceability and automated supplier verification of high-risk items
Ensure Quality: Monitor transformation events and lot codes during production to manage risks
Simplify Compliance: Use mobile scanning and real-time data for efficient recall management and traceability

Commissary 360

Plan smart, scale fast, control every cost

Plan Centrally: Standardize recipes, cut waste, and speed replenishment with centralized production planning
Scale Confidently: Gain full visibility to manage associate tasks, traceability, and quality across commissary operations
Control Costs: Improve recipe costing with built-in tracking of food, production time, and packaging